Terms & Conditions

Last updated: 11th March 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://thefoxandcrowgallery.co.uk website (the “Service”) operated by The Fox and Crow Gallery (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Return & Exchange Policy online store:

We gladly accept returns for most items.

We hope that you love your purchase, however if you would like to return any item, please contact the gallery via email at [email protected] within 14 days of delivery.

Dispatch item back within 28 days of delivery.

Conditions of return

We will be happy to exchange or refund your purchase, providing that it is unused and is in the same condition as when you bought it.

Earrings however, are not allowed to be returned.

Please return in the original packaging with all labels attached for refund or exchange.

Buyers are responsible for the return postage costs.

We can only exchange with an item from the same artist maker.

We will refund or send out an exchange item once the original is received back or proof is sent of return.

Unfortunately, postage and packaging costs are non-refundable.

We cannot be held responsible for returned goods being lost in the post. If returning a product, please retain proof of postage, we recommend where possible to use a tracked service.

Please include a note with the returns including your order number and address.

Return & Exchange Policy in our Gallery:

Returns are not accepted in store unless the product is faulty, or unless agreed by the gallery. Exchanges with a receipt will be given, but MUST only be exchanged for the same designer/maker within 28 days of purchase.

Returns Address

The Fox & Crow Gallery, The Foxlowe Arts Centre, Market Place, Leek, Staffordshire, ST13 6AD

DELIVERY & RETURNS

***CUSTOMER DELIVERY INFORMATION – Covid-19***

It may take longer than usual to ship orders, so please do bear with us. We will aim to dispatch orders within 1 week, sooner where possible. Our postal services are working as fast as they can to deliver parcels, but there are also still some delays with postal services at the moment.

FREE CLICK AND COLLECT

You can pick up your order from our gallery located in THE FOXLOWE ARTS CENTRE, LEEK. Select the ‘Click & Collect’ option at the checkout.

When your order is ready for collection, you will receive a notification from us. Bring your order confirmation information with you when collecting. Thank you.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of The Fox and Crow Gallery and its licensors.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by The Fox and Crow Gallery.

The Fox and Crow Gallery has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that The Fox and Crow Gallery shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.